DELIVERY
Last updated: April 23, 2024
We’ve recently moved to Portugal! While we work on fully relocating our business, we have suspended shipping to all countries except the USA.
For non-US orders, please contact us at info@noveme.co.uk for a shipping quote.
US DELIVERY TIME & COSTS
Orders will be dispatched within 1-2 business days of receipt if no dispatch date is mentioned on the product page. You will receive an email confirmation once the order has been shipped, along with a tracking number.
DELIVERY
US orders are shipped using DHL Express. US shipping is free for online orders over $100. Delivery costs for orders under $100 will be calculated and shown at checkout.
PLEASE NOTE
- Deliveries cannot be made to PO Boxes.
- Estimated delivery times are provided as a guide only and commence from the date of dispatch.
- During holiday and sale periods, your order may take additional time to arrive.
- We are not responsible for any delays caused by destination customs clearance processes.
- Once items have been dispatched, we are unable to redirect orders.
- Noveme insures each purchase during transit until delivery. A signature is required for receipt of goods, at which point responsibility passes to you. If you specify a recipient other than yourself for delivery (e.g., gifts), their signature serves as evidence of delivery, and liability transfers to them.
DUTIES AND TAXES
US orders under $800 are exempt from custom duties and taxes. The price you see at checkout is the final price you'll pay with no additional fees or charges.
